![]() ![]() I'm still hoping to get confirmation from Intel, where at least one anonymous source says "tens of thousands of PCs" were hit.Ī report from Australia says 10% of the cash registers at the country's largest supermarket chain were knocked out, forcing the closure of 14-18 stores. Unfortunately, using this method, you have no way to determine if some of the files you are restoring are vital system files or virus files. All users had at least two and some had up to 15. You must boot to safe mode, then installl the extra.dat, then manually run the vscan console. This issue affected a large number of users and is not resolved by simply replacing svchost.exe. company says that "hundreds of users" in his organization were impacted: Moving clients to something with more centralized control ASAP."Ī report from a university IT pro says 1200 PCs on his network were knocked out.Īnother e-mail from an IT pro at a large U.S. Horrible clean up too as no network access. One correspondent says he just fixed over 300 PCs: "Looked so much like Blaster from way back. Update: I'm beginning to hear directly from people who were affected by this coloassal screw-up. Unlike the competition, exclusive McAfee Active. ![]() If you've been affected by this issue, leave a comment in the Talkback section, I'll add further details as I come across them. 10797 / 5248 AugWith thousands of new viruses created every day, relying on traditional security updates isn't enough anymore. ![]() ![]() It's the second major security headache for Intel in six months, following a widely publicized breach of its systems in China around New Year's. (Intel acknowledged the " recent and sophisticated incident occurred in January 2010" in its 10-K report filed with the SEC earlier this year.) Ironically, one company that was apparently affected by this issue is Intel, which was identified by the New York Times. When a company as large as McAfee is this sloppy with its public response to a high-profile issue, it makes you wonder how tightly the engineering, development, and support sides of the business are being operated. For more information, Network Associates customer support can be reached at 001 (972) 308-9960.Security is serious business, and details matter. McAfee will post a standalone fix for customers with damaged NTFS master boot records. McAfee technicians have also had some success restoring the MBR by invoking the repair process on the Microsoft NT installation CD. Reinstalling the operating system will restore the MBR. McAfee's Alan Johansen emphasizes that even if the MBR is damaged, programs and data on the hard disk should be safe. Note:Double-click the readme.txtfile for additional information. Our tests also verified that the problem doesn't affect Windows 2000. Go to the McAfeeSecurity Updates page at the following URL: Click the SuperDATstab, and double-click the sdatXXXX.exefile, where XXXXis the number of the most recent DAT update. We also installed VirusScan 4.0.3a and the SuperDat 4120/4111 upgrade and again encountered no hiccups with the OS or the MBR. We installed NetShield version 4.0.2 on an NTFS-formatted Windows NT Workstation 4.0 and upgraded to 4120/4111 without any problems. Testers at KeyLabs were able to verify the latest fixes. Network Associates also recommends that all VirusScan/NetShield users upgrade to the latest version, the 4.5 program executable, as soon as possible. The 4120/4111 SuperDAT utility currently posted on the McAfee Web site resolves the file-locking issue with VirusScan/NetShield 4.0.2. ![]()
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